Returns & refunds

How to return, replace or get a refund for an item.

Damaged or wrong item

Tell us within 48 hours of delivery with photos or a short video on WhatsApp. We’ll replace the item or the part at no cost.

Returns

Unused items in original packing can be returned — message us soon after delivery and we’ll confirm the steps. Batteries that have been used and items damaged after delivery can’t be returned.

Refunds

Refunds go back to the original payment method within 5–7 working days after we receive and check the item. Cash-on-delivery orders are refunded by bank transfer or UPI.

Warranty

Many rides carry a manufacturer warranty on the motor and battery — ask us for the terms of your model.